My name is Brian H. Pace and I am a funeral home director. One adage I have always followed is 'treat the dead respectfully.' Many families take the funeral of a loved one very seriously. A good rapport makes for a good buisness.
At the death of a loved one, the entire convoluted family comes together. Although they haven't seen each other in years, they become very cohesive The members and friends who make a speech are very brave. Their speech is effusive, florid, and very poignant, however not always very cogent. Sometimes they tend to stretch the truth about a loved one, but a good rapport requires tolerance. A good director must seldom be very didactic. Many families prefer to go about their grieving their own way. However hackneyed there insurance may be will determine how over-the-top their funeral will be. Always remember 'treat the dead respectfully.
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